How to get a free WhatsApp
quote from International
Panel Shop Cape Town.
Send a photo. Get a real quote back — same day, no call-out, no charge. Accident damage, scratches, dents, rust, bumpers, resprays. Private pay or insurance. Two branches, two direct WhatsApp lines. This is the only way to get a quote from IPS — and it is the fastest quote process in Cape Town.
Goodwood, Cape Town, 7460
Milnerton, Cape Town, 7441
Before WhatsApp quotes were standard practice in the Cape Town panel beating industry, International Panel Shop was already doing it. When Lance and Serena started sending quotes back over WhatsApp rather than requiring customers to drive in and wait, it was a genuine operational departure from how the industry worked. Customers who tried it the first time were often surprised — not at receiving a rough ballpark figure, but at receiving a real, usable quote from a photo on their phone.
Other panel shops have since adopted the same approach. IPS will tell you that plainly — and they consider it a good thing for Cape Town customers overall. But the dedicated quoting infrastructure that IPS built around the process is what separates a genuine WhatsApp quote service from a shop that occasionally replies to photo messages when someone is free.
How to get your quote — five steps
// The exact process from photo to quoteWhat IPS can quote from a photo
// Every type of damage — one process| Damage type | Quotable from photo? | Notes |
|---|---|---|
| Accident damage — cracked bumper, buckled panel, full front or rear-end | ✓ Yes | Include photos from multiple angles. Major structural damage may require in-person assessment. |
| Scratches and dents — parking lot dings, gate scrapes, keying | ✓ Yes | Good light is important. A photo in shade often hides dent depth. |
| Rust — bubbling paint, flaking edges, wheel arches, sills, door bottoms | ✓ Yes | IPS will advise honestly whether it is a surface fix or something more structural. |
| Bumper repair — cracked, split, or detached | ✓ Yes | Plastic bumper repair is one of the most commonly quoted services via WhatsApp. |
| Full respray — single panel or whole vehicle | ✓ Yes | State the vehicle and the scope — single colour, custom, or match existing. |
| Colour change | ✓ Yes | Include the current colour and target colour. |
| Write-off assessment | ✓ Initial | IPS can give an initial view from photos. Full write-off assessment requires in-person inspection — IPS has a strong track record of saving vehicles insurers have marked for write-off. |
Insurance claims — the Zoho PDF advantage
// What your insurer actually needsWhen an accident is an insurance claim, the WhatsApp conversation is not what you submit to your insurer. What you need is a professionally formatted quote document — itemised, on letterhead, with the workshop's contact details, dated, and structured the way assessors expect to receive it.
IPS generates this through Zoho. Once the WhatsApp quote is confirmed, the quoting team produces a PDF that is ready to go directly to your insurer or assessor. You do not need to screenshot a conversation, forward a voice note, or explain to an assessor what "ok so basically the front panel costs about R4k" means in formal terms. The document does what a document needs to do.
Two branches — which one do you use?
// Goodwood workshop · Milnerton hubEverything else IPS offers — full service list
// Beyond the quoteThe WhatsApp quote is the entry point. Here is everything that sits behind it once you book — the full scope of what International Panel Shop does for Cape Town vehicle owners and fleet operators.
Mobicred — repairs on credit
If you hold a Mobicred account, you can pay for your repair through flexible monthly instalments rather than a single upfront payment. Accidents are unplanned — the cost should not have to hit at once. Select Mobicred via the PayFast secure payment link when approving your quote.
Free vehicle collection — repairs above R10,000
For all accepted repairs valued at R10,000 and above, IPS arranges an Uber to collect your vehicle from your location. Once repaired, the vehicle is delivered back to your door. No second trip to Goodwood required.
Right to Repair certified
IPS is accredited under the Right to Repair programme. Repairs at IPS do not void your vehicle's manufacturer warranty — regardless of what a dealership service centre may suggest.
All vehicle brands including new Asian models
Toyota, Volkswagen, BMW, Mercedes-Benz, Hyundai, Kia, Ford, Nissan, Suzuki — and all new Chinese and Asian brands entering South Africa including Chery, Haval, BYD, GWM, BAIC, Mahindra, and MG Motors. IPS works on all of them.
Fleet clients across the Western Cape
Getwine, Sunshine Co., French Market, Garsons Expeditions, Rolling Rentals, Real Africa Travel Tours, Two Oceans Road Side Assistance, Top Carpets and Floors — commercial operators who trust IPS with their vehicle fleets.
Same day. Both branches.